Effective Date: 1st March 2023

This Privacy Policy ("Policy") explains how Call It Love, a brand owned by PROJECT DHAIRYA PRIVATE LIMITED ("we," "us," or "our"), collects, uses, discloses, and protects the personal information of users ("you" or "your") who visit or use the Call It Love website ("https://letscallitlove.com/"). We are committed to protecting your privacy and ensuring the security of your personal information. By accessing or using the Website, you agree to the terms and conditions of this Policy.

Information We Collect

1.1. Personal Information: We may collect personal information that you voluntarily provide to us, including but not limited to your name, email address, postal address, phone number, and payment information when you make a purchase or register for an account on our Website.

1.2. Usage Information: We may automatically collect certain information about your use of the Website, such as your IP address, browser type, operating system, referring URLs, and the dates and times of your visits. This information is used to analyse trends, administer the Website, and gather demographic information about our user base as a whole. We may also use cookies and similar technologies to collect this information.

Use of Information

2.1. We may use the personal information we collect for the following purposes:

  • To provide and improve our products and services, including processing orders, responding to inquiries, and personalising your experience on the Website.
  • To communicate with you about your account, orders, and updates regarding our products and services.
  • To send you marketing communications and promotional offers if you have opted to receive such communications.
  • To conduct research and analysis to better understand our customers and improve our products and services.
  • To detect, prevent, and address technical issues or security breaches.
  • To comply with legal obligations and enforce our rights and agreements.

2.2. We may combine personal information we collect from you with information we receive from other sources for the purposes set forth in this Policy.

Disclosure of Information

3.1. We may disclose your personal information to third parties in the following circumstances:

  • To our service providers, business partners, and contractors who assist us in providing and improving our products and services. These third parties are bound by confidentiality obligations and are only permitted to use your personal information to provide services to us.
  • To comply with applicable laws, regulations, or legal processes or respond to valid government requests.
  • To protect our rights, property, and safety, and the rights, property, and safety of our users or others.
  • In connection with a corporate transaction, such as a merger, acquisition, or sale of assets, where personal information may be transferred as part of the transaction.

With your consent or at your direction.

Data Security

4.1. We implement reasonable security measures to protect the confidentiality, integrity, and availability of your personal information. However, please be aware that no security system is impenetrable, and we cannot guarantee the security of our systems or the data stored therein. We encourage you to take steps to protect your personal information, such as using strong passwords and not sharing your account credentials with others.

Third-Party Websites and Services

5.1. The Website may contain links to third-party websites or services that are not owned or controlled by us. This Policy does not apply to such third-party websites or services, and we are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites or services before providing any personal information.

Children's Privacy

6.1. The Website is not intended to misguide/ harm any individuals under the age of  eighteen. We do not knowingly collect personal information from children.